About the Director

        Caleb Branch has been with Blount County 9-1-1 since January 2014. Previous to his tenure at Blount 9-1-1, Caleb has worked in EMS management, as a paramedic, and also as is a dispatcher.

   Caleb holds a Masters of Science in Health Administration from the University of Alabama at Birmingham, a Bachelors of Science in Emergency Management from Jacksonville State University, an Associates of Applied Science in Emergency Medical Services from Southern Union State Community College, and an Associates in Criminalistics from Faulkner University. Caleb is a Nationally Registered Paramedic, a Critical Care Emergency Medical Transport Provider, an Alabama Association of Emergency Managers Advanced Level Emergency Manager and holds the Emergency Number Professional certification through the National Emergency Number Association and has also completed the NENA Center Manager Certification Program. 

    Caleb is actively involved in many organizations, currently serving as the Immediate Past President for the Alabama Chapter of the National Emergency Number Association, as well as was a part of the second Alabama Public Safety Leadership Academy. Locally, Caleb serves as the Chairman of Blount County's Ambulance Advisory Committee.

    Caleb is married to his high school sweetheart who practices optometry locally. In his spare time, he enjoys hiking, kayaking, and spending time with his family.


 About the Operations Manager 

     A native of Blount County and graduate of Oneonta High School, Neal Brooks began working in public safety as a volunteer with the Allgood Fire Department in 1994. While in school at Wallace State in Hanceville, Neal worked as a dispatcher at Hanceville Police Department and then Blount County 9-1-1. Following paramedic certification completion, Neal worked as a paramedic for Blount EMS full-time for eleven years. In November of 2011, he accepted the position of Communications Supervisor at Blount County 9-1-1. Neal is a NENA certified Communications Center Manager (CMCP) and has also achieved the designation of Emergency Number Professional (ENP).


About the GIS Technician 

   As a graduate of Cleveland High School, Rachel Morrison attended Wallace State Community College in 2009 and received her Associates of Science in Drafting and Design Technology. After being named to the All-Alabama Academic Team in 2012, she received a scholarship to Troy University. There, she worked with the Forest Service and the Troy University Archaeology Department utilizing GIS. She received her Bachelors of Science in Surveying and Geomatics in 2014. Rachel accepted the position of GIS Technician at Blount County 9-1-1 in December of 2014.